« The Simpsons As Romantic Comedy | Main | How To Race To The bottom »

August 28, 2007

Apple Store Blogging

So my hard drive appears to have committed suicide. If only I had known...

August 28, 2007 | Permalink

Comments

warranty?

Posted by: jacqueline | Aug 28, 2007 11:56:50 AM

It's what, less than 2 months old? Under warranty.

His data, OTOH .....

Posted by: fiat lux | Aug 28, 2007 11:57:43 AM

God, I should really back my stuff up...

Posted by: Ben | Aug 28, 2007 12:04:21 PM

rules for trusting in the universe

~~ always get extended warranties on everything.
~~ do not accept fugu prepared by strangers.

Posted by: jacqueline | Aug 28, 2007 12:05:16 PM

While extended warranties (particularly those offered by 3rd parties) are invariably a ripoff, extended service warranties on laptops offered by the manufacturer are wonderful, wonderful things. As is an external hard drive to handle regular backups.

Posted by: Tyro | Aug 28, 2007 12:20:15 PM

Sorry to hear that....when I saw the error message you posted previously, I thought that might be the case. After a similar experience with a Dell laptop, I bought a 500GB external hard drive that I use to back up my crap at least a couple times a month. It's worth the investment.

Posted by: Res Publica | Aug 28, 2007 12:34:21 PM

Apple hates, simply hates, the single payer model.

Posted by: ostap | Aug 28, 2007 12:45:52 PM

Hard Drive failure is a common problem -- though not so common this early on.

I can't imagine your warranty not covering this. (If so, squawk to Apple in a major way.)

That said, the people here who mentioned extended warranties are right: insure the thing for as long as you think you' re going to keep it. For me, that means three years at a minimum.

Posted by: leo | Aug 28, 2007 1:13:46 PM

Apple extended warranties are well worth it. a few years ago, Apple replaced my dead G4 imac with a brand new G5, because (after repeated attempts at repair) it was determined to be unrepairable (they've got some test about 3 occurrences or separate things failing within a certain amount of time means new computer).

My first phone call to apple was on the second to last day of my 3-year extended service warranty. They covered the cost of all repairs (well over $1000 in parts) and when that failed to solve the problem, they sent me a new machine.

(and just to be fair, I got a toshiba replaced and then the new one repaired two years down the line back when I was still using windows machines).

I've had enough personal experience with this to make a computer extended warranty a necessary item.

Posted by: sam | Aug 28, 2007 1:27:57 PM

In the network engineering world, they often talk about "belt and suspenders" engineering. Assume things are going to break, and plan for the likely failures. In the case of anything with rotating media (aka, "disk drives"), eventual breakage is certain and there is a very definite infant mortality rate.
The external drive suggestion is an excellent one; I have a firewire LaCie that is working ok backing up my old Powerbook G4. the reviews on newegg suggest an infant mortality problem, but my experience is that if you make it through the first couple of weeks with something like this, you're ok for a while.

Posted by: Richard Welty | Aug 28, 2007 1:43:46 PM

Of course it's under the 1-year standard Apple warranty.

Now the question is whether the additional two-years AppleCare is worth buying, or whether you can wing it.

With my iBook, it was worth it: replacing the HD is not for the faint-hearted. With a MacBook, you could feasibly wing it, since the HD is more easily user-replaceable, and you can put the AppleCare money towards an external drive or an online backup service. After the one-year period, if things other than the HD break, they're likely to be systemic failures like the logic board nasties of the G3 era, and thus eligible under general recalls.

Anyway, backup is not an optional extra these days. Though I do wonder whether the pressure changes of air travel contribute to HD death. Anybody know if there's been studies?

Posted by: pseudonymous in nc | Aug 28, 2007 2:08:20 PM

And I'll second sam by saying that AppleCare is pretty damn good. I got two HD replacements over three years, plus a replacement AC brick for one where the cable had worn out, and both times I sent the iBook away, it was back and fixed, postage-paid, within 48 hours.

Posted by: pseudonymous in nc | Aug 28, 2007 2:11:04 PM

Except for the power adaptor cord. My daughters broke and the apple store said that while they were sure it was not her fault, they couldn't replace it.

Posted by: Fr33d0m | Aug 28, 2007 3:13:19 PM

I should have said to be careful about how you unplug that and don't expect their magnetic hold to keep your cord from tearing

Posted by: Fr33d0m | Aug 28, 2007 3:15:27 PM

Signs of Suicide:

* Talking About Dying -- any mention of dying, disappearing, jumping, shooting oneself, or other types of self harm.

* Recent Loss -- through death, divorce, separation, broken relationship, loss of job, money, status, self-confidence, self-esteem, loss of religious faith, loss of interest in friends, sex, hobbies, activities previously enjoyed

* Change in Personality -- sad, withdrawn, irritable, anxious, tired, indecisive, apathetic

* Change in Behavior -- can't concentrate on school, work, routine tasks

* Change in Sleep Patterns -- insomnia, often with early waking or oversleeping, nightmares

* Change in Eating Habits -- loss of appetite and weight, or overeating

* Diminished Sexual Interest -- impotence, menstrual abnormalities (often missed periods)

* Fear of losing control -- going crazy, harming self or others

* Low self esteem -- feeling worthless, shame, overwhelming guilt, self-hatred, "everyone would be better off without me"

* No hope for the future -- believing things will never get better; that nothing will ever change

Posted by: marc sobel | Aug 28, 2007 10:49:44 PM

托盘
托盘
钢托盘
钢制托盘
塑料托盘
木托盘
木制托盘
纸托盘
木塑托盘

托盘
钢托盘
钢制托盘

托盘
钢托盘
钢制托盘
塑料托盘
托盘

托盘
钢托盘
钢制托盘
钢托盘
木托盘
钢制托盘
托盘
塑料托盘

托盘
钢托盘
钢制托盘

托盘
钢托盘
钢制托盘
塑料托盘
木托盘
南京托盘
南京钢托盘
上海托盘

托盘
钢托盘
钢制托盘
塑料托盘
木托盘
南京托盘
南京钢托盘
上海托盘

托盘
钢托盘
钢制托盘
塑料托盘
木托盘
纸托盘
南京托盘
上海托盘
北京托盘
广州托盘
杭州托盘
成都托盘
武汉托盘
长沙托盘
合肥托盘
苏州托盘
无锡托盘
昆山托盘

托盘
钢托盘
钢制托盘
塑料托盘
木托盘
纸托盘
南京托盘
南京钢制托盘
南京钢托盘
上海托盘
北京托盘

托盘
托盘
托盘
托盘
钢托盘
钢制托盘
塑料托盘
塑料托盘
塑料托盘

托盘
塑料托盘
钢托盘
钢制托盘
铁托盘
托盘
钢托盘
铁托盘
钢制托盘
塑料托盘

托盘
钢托盘
铁托盘
钢制托盘
塑料托盘
托盘
钢托盘
铁托盘
钢制托盘
塑料托盘

托盘
托盘
钢托盘
钢托盘
铁托盘
铁托盘
钢制托盘
钢制托盘
塑料托盘
塑料托盘

托盘
钢托盘
铁托盘
钢制托盘
塑料托盘
托盘
钢托盘
铁托盘
钢制托盘
塑料托盘
托盘
钢托盘
铁托盘
钢制托盘
塑料托盘

托盘
钢托盘
铁托盘
钢制托盘
塑料托盘
托盘
托盘
托盘
钢托盘
铁托盘
钢制托盘
塑料托盘

托盘
钢托盘
钢制托盘
铁托盘
塑料托盘
木托盘
木制托盘
纸托盘
木塑托盘
柱式托盘
波纹托盘
镀锌托盘
南京托盘
上海托盘
北京托盘
广州托盘
托盘
钢托盘
钢制托盘
铁托盘
塑料托盘
木托盘
木制托盘
纸托盘
木塑托盘
柱式托盘
波纹板托盘
镀锌托盘
南京托盘
上海托盘
北京托盘
广州托盘

托盘
钢托盘
钢制托盘
铁托盘
塑料托盘
木托盘
木制托盘
纸托盘
木塑托盘
柱式托盘
波纹托盘
镀锌托盘
南京托盘
上海托盘
北京托盘
广州托盘
托盘
钢托盘
钢制托盘
铁托盘
木托盘
塑料托盘
木塑托盘
柱式托盘
波纹板托盘
镀锌托盘
南京托盘
上海托盘
北京托盘
广州托盘

托盘
钢托盘
钢制托盘
铁托盘
塑料托盘
木托盘
木制托盘
纸托盘
木塑托盘
柱式托盘
波纹托盘
镀锌托盘
南京托盘
上海托盘
北京托盘
广州托盘
托盘
钢托盘
钢制托盘
铁托盘
塑料托盘
木托盘
纸托盘
木塑托盘
柱式托盘
波纹板托盘
镀锌托盘
南京托盘
上海托盘
北京托盘
广州托盘


托盘
钢托盘
钢制托盘
托盘
塑料托盘

Posted by: judy | Oct 11, 2007 6:54:21 AM

The comments to this entry are closed.