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March 21, 2006

Why Disintermediation Matters

I'm glad to see my article stimulating debate, but I think some are missing the way disintermediation works. Critiques have largely centered around the self-evident: direct communication won't replace passive information consumption anytime soon or, probably, ever. Most folks simply don't want to write blogs, read 4,000 word speeches, or set aside 50 minutes to watch an address in full. And that's to be expected.

The point is, in elections, not all voters are equal. This gets into some Gladwell-esque Tipping Point theory, but political insiders, activists, and junkies exercise wildly outsized power on our electoral system. Previously, though, there was no way to reliably reach them. Hopeful insurgents had to camp out in a low-population state and stalk each and every resident till their efforts at personal outreach won them a low-turnout primary. It was all very linear, and a mastery of retail politics combined with the agility to turn an unexpected primary win into a slew of them were your only hopes.

No longer. Dean -- unlike Bill Bradley, or John McCain, or Gary Hart -- did not win any of the early primaries. He lost them. What was unique about his insurgency is that he went from darkest, quietest horse to frontrunner in a matter of months, without winning a single state. He did it through direct communication with the small core of party activists who can singlehandedly make a candidacy. And they made his, until poor ads, some major gaffes, and an overly-mational focus lost him Iowa. But in 2008, that core will enlarge, and the media will be watching them closely. Win them over, and you might well win the nomination.

In 2000, Gore lost that group. Many of them went to Nader and, before that, Bradley. They were the actives, the engaged, the dinner party politicos, and they worked far harder than the media to poison attitudes towards Al Gore. Gore was left with a press corps that didn't much like him, but more importantly, a base that reacted with similar tepidity. And so when the media went "Gored" him, he lacked defenders and advocates. He was assaulted on all sides, and he had no one to fall back on.

Could Gore escape the media in 2008, personally whispering sweet wonk-things into the ear of each American? Of course not. But nor would he have to. The press corps, contrary to popular opinion, doesn't really decide what to report. They have their own spins and biases, but they're largely herd animals who're happiest following societal or electoral trends. The trend in 2000 was a general dislike or apathy, both among activists and ordinary voters, towards Gore. The press may have ran with it, but they didn't invent it.

But if, in 2008, Gore could use disintermediated communication to speak directly with a large fraction of the base and activate them in support of his candidacy, the media would merrily report their excitement, happy to be onboard with the next big thing (and stoked by the Nixon 1968 narrative). And if the press decided to go for another round of character smears, they'd pit themselves against a ferocious league of sophisticated, potent defenders -- blogs, activists, netroots, Media Matters, 527's... -- that simply didn't exist in 2000. If you need an explanation of how it works, glance at the right. The most current example is Ben Domenech, who exists because rightwing bloggers scared the press into thinking they were too dismissive of...rightwing bloggers. The conservative movement's been doing that for a long time. In 2000, no one (save maybe Bob Somerby) was doing it in defense of Al Gore.

There are no guarantees in politics, only probabilities, trends, and currents. When you write an article like this, you do your best identify them clearly, convince readers of their importance, and accurately portray their strength. Imperatives two and three are inevitably in tension, leading to the overemphasis of certain concepts. But disintermediation, while unlikely to sweep the nation, need only sweep a fraction of it to entirely transform politics. With Bob Novak, Howard Fineman, Matt Bai, Ronald Brownstein, and a variety of other establishment icons talking him up lately and with a widely-shared, surprisingly vociferous enthusiasm emerging amongst liberal activists, the question isn't whether Gore can reach every American through disintermediated communication methods, but at what point he'll have reached enough of them. I don't know that that point will ever come, but I wrote the piece because I'm quite sure that it might.

March 21, 2006 | Permalink

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Comments

I wish I bought it, but I don't. It's true, looked at narrowly by focusing on the 2000 election, that a more engaged Democratic base probably could have countered the lethargy meme and pushed Gore over in the general, and that these activists can be reached via new media and direct communication -- "disintermediation" -- more easily now. But that overlooks the fact that, in 2000 as in 2004, the Dems started with a candidate who was broadly acceptable to a near-majority of Americans and were capable of holding almost the whole Democratic coaltion (2% of self-IDed Dems voted for Nader in 2000, and far fewer "liberal independents" than had voted for Perot in 1996 according to the NYT polling numbers. I'm not convinced the DLC is wrong that Gore's problem wasn't that he was too mushy so much as that he wasn't mushy and safe enough.) Activist enthusiasm or no, Kerry and Gore thwacked their rivals in the primaries, then won 48.5% in the general. Nor is it true that "voters in general" were especially disenchanted. Sorry to blogwhore, but this is the only direct link I know to these numbers,that are otherwise archived halfway down a page at Polling Report: voters "in general" were far less cynical, more broadly "satisfied" about the choice of presidential candidates in the last two cycles than in the three previous cycles -- though emotions are obviously higher in 2004. It's not about enthusiasm; it's about basic belief that the guy you're picking is safe and ok. And achieving that basic level of unsexy acceptablity came from the work the candidates did and still do through traditional media.

The problem with Gore, or Feingold or any other candidate we love isn't whether he can reach activists or whether he understands activists. It's whether he can reach that critical disinterested mass. Engaged, happy activists can push a candidate who is right at the threshold of acceptability or just over it across the finish line, in part by influening the media narrative about him. But I've yet to see any evidence they can create broad acceptability. Or that Al Gore, personally, even wants it anymore.

Posted by: Laura | Mar 21, 2006 5:54:14 PM

p.s. If it tooks like I'm saying activist enthusiasm doesn't matter -- I think it matters a lot, in such a bitterly divided electorate. It's just not enough in and of itself. We need broad acceptability and activist enthusiasm.

Posted by: Laura | Mar 21, 2006 6:00:46 PM

"But if, in 2008, Gore could use disintermediated communication to speak directly with a large fraction of the base and activate them in support of his candidacy, the media would merrily report their excitement, happy to be onboard with the next big thing"

Sure. It would be a larger version of what Dean accomplished in Summer 2003.

"And if the press decided to go for another round of character smears, they'd pit themselves against a ferocious league of sophisticated, potent defenders"

This is where I think you veer off the tracks a bit. The fact that the press would be excited by reporting Gore's rise doesn't mean that the press dynamic would be more favorable to him once Gore had risen. Dean had a ferocious league of defenders, but once the full glare of the media spotlight was shining on him, it showed how weak a light the web actually shines.

Disintermediated media is important in the narrowcasting venues of reaching activists and donors. It is much, much less important in reaching the larger battlefield of voters.

Intensity of support has never led the media toward more favorable coverage of Presidential candidates. If anything, intensity of support tends to make the media suspicious of a candidate.

Posted by: Petey | Mar 21, 2006 6:27:12 PM

"the question isn't whether Gore can reach every American through disintermediated communication methods, but at what point he'll have reached enough of them"

It really depends on what you're trying to measure.

  • If you're trying to figure out if he can reach enough of them to be successful in 2007, then yes.
  • If you're trying to figure out if he can reach enough of them to be successful in the first half of 2008, then maybe.
  • If you're trying to figure out if he can reach enough of them to be successful in the second half of 2008, then no.

Posted by: Petey | Mar 21, 2006 7:05:25 PM

My staunch Republican brother in-law now admits that he wished he had voted for Gore instead of Bush, but that he still would have voted for Bush over Kerry. I think Gore is making more progress than you think, and everything he has been doing for the past 5 years is only going to be more impressive when 3 more years of history validates his vision.

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Posted by: peterwei | Oct 22, 2007 12:58:46 AM

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